OpenSupports is an open source ticket system for giving support to your clients. It provides you with a better management of your users inquiries. They send you tickets through OpenSupports and you can handle them as you wish. The software has tools to manage the tickets, like departments, staff members, custom responses, multi-language support. It also let you to write articles for common issues or FAQs. All of this for free.
Until now, we have carried out the installation, configuration, and training of the team to use the tool.
For the future, the creation of new features is being planned to meet customer demands.